Terms of Service for Little Green Light™

By using the Little Green Light donor management service (“Service”), and any related services provided by the Bicknell Information Group, LLC (“Bicknell Information Group”), you are agreeing to be bound by the following terms and conditions (“Terms of Service”).

Bicknell Information Group reserves the right to update and change the Terms of Service from time to time without notice. Any new features that augment or enhance the Service, including the release of new tools and resources, shall be subject to the Terms of Service. Continued use of the Service after any such changes shall constitute your consent to such changes. You can review the most current version of the Terms of Service at any time.

Subscription Terms

You must provide your legal full name, a valid email address, and any other information requested in order to complete the signup process and complete your subscription to the Service (“Subscription”).
Your login (“Account”) may only be used by one person–a single Account shared by multiple people is not permitted. You may create separate Account for additional people.
You are responsible for maintaining the security of your Account and password. Bicknell Information Group cannot and will not be liable for any loss or damage from your failure to comply with this security obligation.
You are responsible for all content posted (“Content”) and activity that occurs in or under your Subscription (even when Content is posted by others who have Accounts in or under your Subscription).
You may not use the Service for any illegal or unauthorized purpose. You must not, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

Payment, Refunds, Upgrading and Downgrading Terms

A valid credit card is required to maintain an active Subscription beyond the initial 30-day trial.
The Service is billed in advance on a monthly basis and is non-refundable. There will be no refunds or credits for partial months of Service, upgrade/downgrade refunds, or refunds for months unused with an open Subscription. In order to treat everyone equally, no exceptions will be made.
If you enter into a separate written contract with Bicknell Information Group containing different billing arrangements than described in paragraph 2 above, the terms of that contract will govern in place of paragraph 2. All other paragraphs here remain in effect for your Subscription.
All fees are exclusive of all taxes, levies, or duties imposed by taxing authorities, and you shall be responsible for payment of all such taxes, levies, or duties, excluding only United States (federal or state) taxes.

Cancellation and Termination

You may cancel the Service at any time by sending written notice of your intent to cancel to support@littlegreenlight.com subject to the following conditions.
An archived copy of all of your Content will be provided to you, and available for up to 180 days after cancellation.
All of your Content will be deleted from the Service 180 days after cancellation. This information can not be recovered once your Subscription is deleted.
If you cancel the Service before the end of your current paid up month, your cancellation will take effect immediately and you will not be charged again.
Bicknell Information Group, in its sole discretion, has the right to suspend or terminate your Subscription and refuse any and all current or future use of the Service, or any other Bicknell Information Group service, for any reason at any time. Such termination of the Service will result in the deactivation or deletion of your Subscription or your access to your Subscription. Bicknell Information Group reserves the right to refuse service to anyone for any reason at any time.

Modifications to the Service and Prices

Bicknell Information Group reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice.
Prices of all Services, including but not limited to monthly subscription plan fees to the Service, are subject to change upon 30 days notice from us. Such notice may be provided at any time by posting the changes to the Little Green Light site (www.littlegreenlight.com) or the Service itself.
Bicknell Information Group shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.

Copyright and Content Ownership

We claim no intellectual property rights over the material, or Content, you provide to the Service.
Bicknell Information Group does not pre-screen Content, but Bicknell Information Group and its designee have the right (but not the obligation) in their sole discretion to refuse or remove any Content that is available via the Service.
The look and feel of the Service is copyright ©2007-2010 Bicknell Information Group, LLC. All rights reserved. You may not duplicate, copy, or reuse any portion of the HTML/CSS or visual design elements without express written permission from Bicknell Information Group.

General Conditions

Your use of the Service is at your sole risk. The Service is provided on an “as is” and “as available” basis.
Technical support is only provided to paying Subscription holders.
You understand that Bicknell Information Group uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run the Service.
You must not modify, adapt or change the Service or modify another website so as to falsely imply that it is associated with the Service, Bicknell Information Group, or any other Bicknell Information Group service.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service without the express written permission of Bicknell Information Group.
We may, but have no obligation to, remove Content and Subscriptions containing Content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
Verbal, physical, written or other abuse (including threats of abuse or retribution) of any Bicknell Information Group customer, employee, member, or officer will result in immediate Subscription termination.
You understand that the technical processing and transmission of the Service, including your Content, may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices.
You must not upload, post, host, or transmit unsolicited email, SMSs, or “spam” messages.
You must not transmit any worms or viruses or any code of a destructive nature.
If your bandwidth usage significantly exceeds the average bandwidth usage (as determined solely by Bicknell Information Group) of other Little Green Light customers, we reserve the right to immediately disable your Account or reduce your file hosting until you can reduce your bandwidth consumption.
Bicknell Information Group does not warrant that (i) the Service will meet your specific requirements, (ii) the Service will be uninterrupted, timely, secure, or error-free, (iii) the results that may be obtained from the use of the Service will be accurate or reliable, (iv) the quality of any products, services, information, or other material purchased or obtained by you through the Service will meet your expectations, and (v) any errors in the Service will be corrected.
You expressly understand and agree that Bicknell Information Group shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of revenue, goodwill, use, data or other intangible losses (even if Bicknell Information Group has been advised of the possibility of such damages), resulting from: (i) the use or the inability to use the Service; (ii) the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the Service; (iii) unauthorized access to or alteration of your transmissions or data; (iv) statements or conduct of any third party on the Service; (v) or any other matter relating to the Service.
The failure of Bicknell Information Group to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of such right or provision. The Terms of Service constitutes the entire agreement between you and Bicknell Information Group and govern your use of the Service, superseding any prior agreements between you and Bicknell Information Group (including, but not limited to, any prior versions of the Terms of Service).
Questions about the Terms of Service should be sent to support@littlegreenlight.com.

Little Green Light Privacy Policy

We collect the e-mail addresses of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, and information volunteered by the consumer (such as survey information and/or site registrations). The information we collect is used to improve the content and quality of our Service, and is not shared with or sold to other organizations for commercial purposes, except to provide products or services you’ve requested, when we have your permission, or under the following circumstances:

It is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Terms of Service, or as otherwise required by law.
We transfer information about you if Bicknell Information Group or Little Green Light is acquired by or merged with another company. In this event, Bicknell Information Group will notify you before information about you is transferred and becomes subject to a different privacy policy.

INFORMATION GATHERING AND USAGE

When you register for Little Green Light we ask for information such as your name, organization name, and email address
Bicknell Information Group uses collected information for the following general purposes: products and services provision, billing, identification and authentication, services improvement, contact, and research.

COOKIES

A cookie is a small amount of data, which often includes an anonymous unique identifier, that is sent to your browser from a web site’s computers and stored on your computer’s hard drive.
Cookies are required to use the Little Green Light service.
We use cookies to record current session information, but do not use permanent cookies. You are required to log-in to your Little Green Light Service after a certain period of time has elapsed to protect you against others accidentally accessing your Account contents.

DATA STORAGE

Bicknell Information Group uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run Little Green Light. Although Bicknell Information Group owns the code, databases, and all rights to the Little Green Light application, you retain all rights to your data.

DISCLOSURE

Bicknell Information Group may disclose personally identifiable information under special circumstances, such as to comply with subpoenas or when your actions violate the Terms of Service.

CHANGES

Bicknell Information Group may periodically update this policy. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your Little Green Light primary Account holder Account or by placing a prominent notice on our site.

QUESTIONS

Any questions about this Privacy Policy should be addressed to support@littlegreenlight.com