Support is included with every LGL account
How to Get Little Green Light Support
Making sure that you have what you need to use Little Green Light successfully is one our most important priorities.
We offer support and learning opportunities for all types of users - free of charge! When you want a quick answer, you can search our comprehensive Knowledge Base, or email our dedicated support team.
Join a small group Q&A session
Sometimes it just helps to have someone walk you through a process!
Join a member of our support team as they answer your questions in a small group setting using a demonstration account. You register for a Q&A session from the Help page in your LGL account.
Get Help from Our Team
Visit the Help page in your account to: -Send a question to our support team -Register for a live Q&A session
Browse the LGL Library
Find Answers in our Knowledge Base >
Watch our how-to videos >
Subscribe to our Blog >
Join our User Community
Join other nonprofit fundraisers and professionals who use Little Green Light. Ask questions, and share resources in our online user community.
After a few false starts, I stumbled upon Little Green Light. I've neither the time nor the inclination during my busy day to study new software and take tons of tutorials, but [the LGL] team guided me to just the right spot every time [I had a question], all while making sure I would become more independent and figure things out in the future.
When you need assistance with a specific question, need help in preparing a complex report, or are struggling with importing your data, our experienced team is happy to help. Email support is provided at no extra cost for all Little Green Light users, even if you’re just trying us out.
We respond to most questions within 1-2 hours Monday - Friday, 9:00am to 7:00pm Eastern.
I have nothing but good things to say about LGL's service: prompt, to the point, and thorough. Love you guys.
Need extensive assistance or support with a complex project?
Get a custom bid from the LGL Consultant Network.