Support is included with every LGL account

How to Get Little Green Light Support

Little Green Light is so intuitive that my team and I were able to start using it right away with no training. Over time, we’ve used Little Green Light’s great training tools and resources to become more proficient and learn how to take advantage of its many features
Sarah Milligan-Tofflere, Children & Nature Network
Our Support Comes in All Shapes and Sizes.
From self-service options to LGL-staff provided support, we've got you covered.

Making sure that you have what you need to use Little Green Light successfully is one our most important priorities.

We offer support and learning opportunities for all types of users - free of charge! When you want a quick answer, you can search our comprehensive Knowledge Base,  or email our dedicated support team.

Join a small group Q&A session

Sometimes it just helps to have someone walk you through a process!

Join a member of our support team as they answer your questions in a small group setting using a demonstration account. You register for a Q&A session from the Help page in your LGL account.

Get Help at Your Own Pace in Your Own Way
Our helpful, support resources are always here for you when you need them.

Get Help from Our Team

Visit the Help page in your account to:

-Send a question to our support team

-Register for a live Q&A session

Join our User Community

Join other nonprofit fundraisers and professionals who use Little Green Light. Ask questions, and share resources in our online user community.

After a few false starts, I stumbled upon Little Green Light. I've neither the time nor the inclination during my busy day to study new software and take tons of tutorials, but [the LGL] team guided me to just the right spot every time [I had a question], all while making sure I would become more independent and figure things out in the future.

Amybeth Hurst, Community Partners
Get Hands-On Help from Our Knowledgeable Support Team
You're just an email away from personal, responsive help.

When you need assistance with a specific question, need help in preparing a complex report, or are struggling with importing your data, our experienced team is happy to help. Email support is provided at no extra cost for all Little Green Light users, even if you’re just trying us out.

We respond to most questions within 1-2 hours Monday - Friday, 9:00am to 7:00pm Eastern.

Contact our Support team >

I have nothing but good things to say about LGL's service: prompt, to the point, and thorough. Love you guys.

Robert Munger, Friends of Bedrock Gardens

Need extensive assistance or support with a complex project?
Get a custom bid from the LGL Consultant Network.

Get the most out of our robust platform and our delightful, hard-working community.

Free Webinars

Live demo of Little Green Light
Join us for a guided tour of our software, with Live Q&A
View Recording or Register Now >

Free Webinar: How to streamline your grant proposal process with LGL
Join us on August 22, 2022 at 3 pm ET/12 PT
Register Now >

Support & Guides

Help Center
Visit our extensive knowledge base for troubleshooting tips
Visit Now >

Learning Resources
Get knowledgeable support from our team, our community and our helpful articles
Learn More >

Free Courses & Downloads
View All >

Community

Browse the LGL Consultant Network
Get help migrating complex data
Find a consultant >

Join our Private Facebook Group
Meet other Little Green Light users. Share resources and tips.
Request Access >

Ready to try LGL? Get your first 30 days free. No credit card required.