One simple plan with everything you need.
No setup fees • No cancellation fees • No contracts
Transparent pricing. No surprises. That’s our promise. Pricing is based on constituent record counts.
|Number of Constituents||Monthly|
|up to 2,500||$45 /month|
|up to 5,000||$60 /month|
|up to 10,000||$75 /month|
|up to 20,000||$90 /month|
|up to 30,000||$105 /month|
|up to 40,000||$120 /month|
|up to 50,000||$135 /month|
Add $15/mo for each additional 10k tier.
- Online donation processing -
This pay-as-you-go feature is available in all accounts.
Starting at 2.2% + $0.30 per transaction paid to the payment processor (no fee to LGL).
- Cloud-Based Platform
- Unlimited Users
- No Hidden Fees
- Support Resources
- Security & Backups
What happens after the first 30 days?
You won't be charged a subscription fee for the first 30 days following account creation, even if you subscribe during that time. After your first 30 days, it’s your choice what to do next. If you love our platform as much as our other customers and decide to continue using Little Green Light, there is no need to set up a new account—simply select a monthly or annual subscription for your existing account. If you decide to close your account, you can export your data with no penalty or fees.
How much will I be charged for additional users?
Nothing. Nada. Zilch. Zero. Our subscription rate is based solely on the number of constituent records in your account, and whether you’ve selected a monthly or annual pricing plan.
Which features are included in my account?
All of them! Every account is granted the same access to all of our features, including the new ones we haven’t even rolled out yet. We want to make your experience as simple and worry-free as possible. The only time you need to think about upgrade fees is when your number of constituent records increases to the next level.
Are there additional fees for processing online donations through LGL Forms?
Other than fees charged by your payment processor, there are no fees for accounts created on or after March 1, 2022. Accounts created prior to March 1 are charged a 1% fee per transaction (capped at $50/month), but they can opt in to the new pricing plan if it benefits them. All accounts will automatically transition to the new pricing plan in March 2023.
I’m on an older account and understand my pricing will change in March 2023. How and why would I switch to the new pricing early?
If your organization uses LGL Forms for donation processing, or you'd like to start, it may be more cost effective for you to switch to the new pricing plan. The new pricing plan has higher monthly subscription fees but not the 1% fee for using our forms for donations or payments. Learn more in our Knowledge Base.
What if I decide to cancel my subscription?
If, at any point, you decide that the Little Green Light platform isn’t quite right for your needs, you can simply export your data and be on your way. There is no cancellation fee and no obligation to continue using your Little Green Light account at any time. We want you to have the best donor management system for your organization, even if it isn’t our system.
Is support included?
Yes! Our office hours are M-F between 9:00am and 7:00pm EST, and we respond to most questions within 1-2 hours (during business hours). In addition to email support, live Q&A webinars are held twice weekly.
Will I be charged sales tax on my Little Green Light subscription and LGL Forms fees?
If your organization is based in a state where we need to collect and remit sales tax, then yes. As of September 2019, this only affects customers in Washington State.
What if I need help reorganizing records or transitioning our complex database?
Little Green Light is built to make the setup process as uncomplicated as possible. We provide a number of educational resources, including video tutorials, to make your transition to Little Green Light easy, and maybe even a little fun.
- Knowledge Base
- Private Online Community
- Free Email Course
If your organization’s needs are truly complex, we encourage you to reach out to the independent consultant network specializing in Little Green Light.