Our team

The team behind LGL is dedicated to providing nonprofits with an excellent, affordable, and easy-to-use donor management and CRM system. With years of experience in web-based software and business development, and, most importantly, real-world fundraising expertise, we work hard every day to make the lives of our customers just a little bit easier. 

Nick Bicknell · CEO, cofounder, and lead developer

Nick didn’t realize he’d be so passionate about writing code and building databases when he was studying literature back at Oberlin College, but in retrospect he can see that it was inevitable. He is always happiest when building something, and software is a perfect medium—the sky is the limit! For years at Amazon.com and then at Serials Solutions, he bent his mind to the task of building systems to clean up data and products to present it to users in the best possible way. A master’s degree in Library Science from the University of Washington helped formalize his understanding of how to organize information, and he has poured that knowledge into Little Green Light (with lots of help from Chris, Hunter, Timi, Teri, and all of LGL’s customers) on a mission to make LGL ever more powerful, fun, and easy to use.


Chris Bicknell · Cofounder and president

Chris started fundraising right out of college and quickly built his own donor management system in FileMaker Pro. He served as a consultant with CCS Fund Raising working on capital campaigns in Maine and conducting feasibility studies for local, regional and national organizations. After CCS he led regional then national Advancement teams. Chris co-founded LGL with his brother Nick and he is passionate about helping fundraisers spend less time hassling with a complex database. Chris graduated from Middlebury College and holds a JD from Fordham Law. He serves as Vice President of the Board at Sant Bani School and as VP for Resource Development of the Board for the Northern New England chapter of the Association of Fundraising Professionals. When Chris isn’t too busy with LGL or his volunteering he can be found enjoying time with his wife, Maren, and their two children (4 and 8) in the Lakes Region of New Hampshire, or playing ice hockey.


Hunter Williams · VP of marketing and business development

Hunter has two decades of experience in growing business initiatives at both the Discovery Channel and Amazon.com. At Discovery he managed school initiatives, including outreach and curriculum development for Discovery’s Cable in the Classroom programming. He was also responsible for Discovery’s first website in 1995. At Amazon, Hunter managed the third-party merchant program for Books, Music, and Video, and led business development and product management for several digital initiatives. Hunter has a BA from Williams College and an MBA from Wharton; he lives with his wife (who's a middle school science teacher) and two kids in Seattle, WA.


Timi Paccioretti · Senior marketing manager
Timi Paccioretti

Timi has more than 25 years of development and management experience working and volunteering with several nonprofit organizations, including a battered woman's shelter, the Girl Scouts, a Catholic elementary school and high school, and a local community hospital. She is passionate about assisting mission-driven organizations to better manage their data so that they can be more strategic in their development efforts. She is a true evangelist of LGL, first as an early adopter and user of Little Green Light, and now, as LGL’s Senior Marketing Manager.  When Timi’s not busy raising the profile of LGL, you can often find her offering assistance to some of her favorite local nonprofits, including her very Italian parish and her Catholic high school alma mater. She loves to travel with her husband, Steve, now that her triplets are all grown up, as well as trying out some new recipes while sipping a glass of Cabernet.


Teri Bicknell · Customer support

Teri is a usability and content professional with many years of experience working for companies such as Microsoft and Amazon.com. Her goal is to help LGL customers and prospective customers easily find the information they seek. Teri has a BA from Mount Holyoke College and an MA from the University of Chicago.

 


Virginia Davidson · Customer support
Virginia Davidson

Before joining LGL, Virginia was an avid user of LGL at several nonprofit organizations in New Hampshire as well as at her own nonprofit, Alamo Rescue Friends, which she founded in 2010. When Virginia's not helping LGL customers, you can most likely find her securing homes for some pretty terrific dogs from Texas. Virginia holds an M.A. in Public Humanities from Brown University and a B.A. in German from Denison University.


Robyn Gallagher · Customer support
Robyn Gallagher

Robyn has over 15 years of non-profit fundraising experience.  Most recently, she served as the Business Development and Strategy Director at CCS focusing on regional sales objectives, lead and client tracking and analysis, and development and coordination of prospective client materials.  Robyn is a graduate of the University of Connecticut earning a B.A. in Communications Sciences and Disorders.  Robyn recently joined the Board of RESOLVE New England and is an active member of Women in Development of Greater Boston.  She lives in Massachusetts with her husband and two daughters. 


Tom Talbott · Software development engineer
Tom Talbott Software Development Engineer Little Green Light

For over 20 years, Tom has been developing software for companies including Attachmate, Sierra Online, and Serials Solutions. At LGL he helps build new features and improve existing ones. In his spare time Tom has been photographing birds across the northwestern United States and posts images at tomtalbottjr.com.


Matt Luu · Technical Support Engineer
Matt Luu at Little Green Light

Matt has worked in a wide range of roles in the information technology field. Before joining LGL, Matt lived and worked abroad in Asia at a multinational networking company. Originally from Orange County, CA, Matt and his family returned to the US in 2015 to Seattle, WA. At LGL, Matt uses his technical background to help support operations. When he isn't working on building new software, Matt spends time at the dog park, exploring new hiking trails, and tinkering in the garage on hardware building projects.

History of Little Green Light

Little Green Light was started in 2007 by brothers Chris and Nick Bicknell to help nonprofits spend less time managing data and more time raising money.

Chris built his first donor database in Filemaker Pro in 1992, so he could get the lists and reports he needed to streamline his efforts. As a fundraising consultant years later, and frustrated by expensive donor systems designed for direct mail, he returned to managing lists in custom databases and Excel spreadsheets. These solutions got the job done but required a lot of sweat and late nights to build and maintain. Chris saw the need for something better. He teamed up with his code-wrangling brother, Nick, to build a system that would work from the start, without customization.

LGL's first two customers represent the scope of who we serve today. In the Arena was a single person operation relying on Excel sheets; they moved over to LGL and founder Amory Rowe hasn't looked back since. The Sant Bani School was a K-12 independent school that had used Raiser's Edge for years and had several dedicated staff driving a successful Annual Fund. They switched to LGL early on (it helped that Nick and Chris were alumni and their father was the founding Head of School) and have been happy since as well.

 


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