Little Green Light is a cloud-based donor management system for fundraisers.
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Little Green Light has over two dozen settings you can enable in the Settings area, but here we want to highlight four helpful options related to sending mail and email from LGL. Since LGL does not have any fees for add-ons, all of these are included with your subscription already.
Little Green Light offers an Address Verification and Deduplication feature. When enabled, this nightly process checks US mailing addresses against a large database of known deliverable addresses. If a match is found, the address gets marked as “verified”.
The process also standardizes addresses to the US Postal Service preferred format (e.g., “Street” becomes “St” and “Boulevard” becomes “Blvd”) and adds ZIP+4 to zip codes. It can also fill in missing information. For example, if you provide a street address and zip code, this process will fill in the city and state; or if you have street, city and state, it will supply the zip code.
And finally, this feature offers a deduplication option, in which identical addresses that appear within a single constituent’s record will be de-duped. This cleans up those common cases where a donor might fill out their address slightly differently from one form to the next. For example, if you use LGL Forms for donations and event registrations, someone might use “Street” in their address one time but “St.” another time.
Learn how to use the Address Verification option in LGL
When sending acknowledgment emails and annual statement emails from LGL, you can include a copy of your email as an attached PDF file. This gives the recipient an easy way to store the file on their computer for future reference. The PDF is an exact copy of the email, so it will use the same formatting. It can look like a formal receipt if you’d like, as long as the email itself looks that way.
Learn how to attach a PDF file to ackowledgment and annual statement emails.
Note: LGL does not offer the option to attach PDFs to general emails. If you have a file you want to share in a general email, you can upload that file to LGL and use a hyperlink in your email to make it easy for recipients to download the file. This blog post from May 2025 offers some suggestions on how to use the file link option in an email.
When you send emails using the LGL Email feature, we use a “from” address that matches the servers we use to send the emails out. It will look something like:
from: Julie Sample <centerhouse@mg2.lglcrm.net>
The first part of the “from” email matches the account key for your LGL account. And the main part, “mg2.lglcrm.net,” is the domain that matches the server sending the email. Email delivery is less susceptible to spam filters when the “from” address matches the server from which the email is being sent.
However, if your organization owns a custom email domain, then you can grant LGL permission to send emails from your domain. You need access to your “Domain Name System” (DNS). After we provide you with the required DNS entries, the “from” address would look more like:
from: Julie Sample <julie@centerhouse.org>
This can help improve email delivery, and it also looks more familiar to email recipients who study the “from” line.
Learn how to use your domain to send LGL emails
When you’re sending an email to a donor from your direct work email account (e.g., Gmail or Outlook), you can bcc your Little Green Light account so that a copy of that email gets added as a contact report on the constituent record for the recipient. And, if they reply and you want their reply to also go into your LGL account, you can forward that email to your dropbox email address in LGL. This is an efficient way to document important personal interactions with donors and other constituents.
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